Blog

Our guide to switching business broadband provider

Switching broadband providers is always a task that seems tedious and one challenge. However, it is something that occasionally has to occur through no fault of your own. Whether the service you are receiving is simply not up to standard or the quality of the broadband doesn’t work in the location that you are based. For whatever reason, sometimes change is needed. The most important thing to keep in mind when changing providers is that you must choose one that Is going to benefit the business. Read on to find out about our guide to switching business broadband providers. 

Compare deals and prices

This is commonly the first thing that everyone does whenever they are looking to switch things up. If you can find a provider like Omnitel who will offer some amazing package deals that will go a long way in saving you money whilst at the same time providing you with an amazing product then this should be a no brainer. 

Find out what happens when you switch 

You must have a sit-down conversation with your old provider and new provider before you make the move and scrutinise details with them. Find out things such as will there be any downtime? Will you have to pay additional fees for installing or taking the old broadband away etc? These are some crucial stages that people always seem to forget whenever they change business broadband providers. 

Sort out your email account 

It is not uncommon that a broadband provider will host your business email account. This is something that you must find out more details on. If you have to change the email then you will need to tell your clients who regularly email to ensure that you aren’t losing any business. Or in some cases, you can pay to have the rights to the email. Providers will also allow you to switch servers and sync everything over but this has to be agreed upon before the move. 

Consider customer service 

This is similar to the previous points and essentially means that you should look at a broadband provider from all scopes. Within this scope, you should be looking at the organisation’s customer reviews. This is a fantastic way of finding out if the broadband has been causing other businesses any issues and you can look to see what businesses in the same location are saying about the signal. 

Have a budget in mind and stick to it 

As is the case for most businesses, the cost of the product will be a major factor in choosing your next provider. Nevertheless, make sure that you are looking at the finer details of any contract that you are signing with your new broadband provider to deter any unwanted or hidden costs. Unfortunately, some companies will factor in little things like this, so to save yourself from any disappointment – READ THE CONTRACT. 

Bundle up 

As you are a business there are normally other services that you can put together to get a better deal. For example, instead of just purchasing broadband, why not look at purchasing a landline along with it? By having all of your broadband and telecommunication needs supplied by the one company then you will almost certainly be saving a lot of money. 

Unlimited or limited? 

As a business, you will have to sit down and figure out what kind of broadband you will need. If you know that your company will not service without internet in place going for the unlimited option would always be the best course of action. However, if you are a company that has adopted a hybrid working approach and doesn’t always have a lot of individuals in the office then you may look at the unlimited option to save yourself some money. 

Check your current contract 

Before you do any of these steps the first thing that you must do is look at your current contract and view if this is even a possibility. In some contracts, some obligations have been snuck in the fine print which entails that you won’t be able to go with competitive providers or they have a long term notice period that you have to legally follow. 

Contact Omnitel today 

At Omnitel, we have many deals and packages that have worked amazingly for a variety of businesses from all over the UK. If you require a new business broadband provider then please contact us today.