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CASE STUDY

Stewart Timber were in the process of upgrading their website and in-house MI software, the business site is in an industrial estate in Cumbernauld meaning their current Broadband was not going to be sufficient for their new infrastructure.

Once the benefits of having a leased line was explained, the fact there is 100% SLA attached to the product meaning not only will it support his new software he could also upgrade his phone system to the BT Cloud Voice system (VOIP) it was not a question of if he wanted the solution the question became how fast could we install it.

Service

Leased line, BT Cloud Voice (VOIP)

Client

Stewart Timber

Industry

Timberyard

Location

Cumbernauld

CASE STUDY

Green Home Systems make homes more energy efficient. But as more and more customers wanted the company’s services, it found it wasn’t working very efficiently itself. Customer calls were going unanswered and the office internet struggled to send and receive large files. Green Home Systems needed a smarter communication system they could rely on.

Starting with BTnet to give the company our most reliable connection, we then set up BT Cloud Work which lets them make and take calls using the same number from any device. The result? Green Home Systems no longer has any problem staying in touch with customers and BTnet handles all of the business’ digital demands.

Service

BTnet, BT Cloud Work

Client

Green Home Systems

Industry

Energy efficiency solutions

Location

Ayrshire

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Client Testimonials

Kenny Maguire Directory, Stewart Timber

I was a bit apprehensive about moving my business from the traditional land lines to a VOIP based system over a leased line, my only regret is I didn’t do this sooner. The efficiencies this has driven throughout my business are nothing short of exceptional not to mention the flexibility this allowed whilst operating throughout the pandemic – fantastic product with phenomenal service from the BT Local Business.

Our Lady of Lourdes Bishopton

Fr Peter McGarry is the parish priest of Our Lady of Lourdes here in Bishopton. Fr Peter is pretty uncomfortable with technology and found the process of creating accounts, logging onto websites, not to mention the concern over porting our existing number, a most stressful process.

Once Dean was fully aware of Fr Peter’s concern he gave us outstanding support and continues to oversee until we are successfully completed. Please do thank Dean for his supreme customer care and follow up.